Design Thinking
Take the guesswork out of problem solving using an iterative, experimental, human-centered approach that rapidly delivers value.
What is Design Thinking?
Design thinking is a human-centered process for creative problem-solving. It compensates for biases such as groupthink and enables teams to brainstorm a greater number of solutions in a shorter period of time than traditional problem-solving exercises.
Empathize
Gain a deep understanding of the problem space and users.
Define
Clearly articulate the problem, assumptions and risks.
Ideate
Generate solution ideas, evaluate and decide on the approach.
Prototype
Create a “just realistic enough” prototype.
Test
Test with real users to see how the prototype performs.
Design thinking begins by developing a deep understanding of users, their problems, and their goals. Once the core problem is defined, the team generates solution ideas and decides upon the most promising one without sales pitches or endless debate.
Next, the solution idea is rapidly and inexpensively prototyped so that it’s just realistic enough to be used in hands-on test sessions. This allows for rapid experimentation with solution ideas prior to development effort.
Remote Design Thinking
Design thinking exercises are a great solution for remote teams looking for ways to improve effective communication and collaboration while instilling a spirit of innovation. Design thinking activities adapt easily to remote environments using a common meeting tool like Zoom, Google Meet, or GoToMeeting combined with a virtual whiteboard tool like MURAL or Miro.
What Are
The Benefits?
The most innovative companies in the world such as Apple, Starbucks, and Nike are driven by design. Historically, the value of design to business was hard to gauge – that’s not the case anymore. In fact, data show that design-driven companies outperform the S&P by over 200%.
Design-Centric Companies
- Apple
- Coca-Cola
- Ford
- Herman Miller
- IBM
- Intuit
- Nike
- Proctor & Gamble
- SAP
- Starbucks
- Starwood
- Stanley Black & Decker
- Steelcase
- Target
- Walt Disney
- Whirlpool
The better companies are at design thinking, the better they perform.
Revenue —
Level 5 companies see four times the revenue of Level 1 companies.
Cost Savings —
Level 5 companies see five times the cost savings of Level 1 companies.
Time-to-Market —
Level 5 companies reach market six times faster than Level 1 companies.
Valuation —
Level 5 companies achieve 26 times the valuation of Level 1 companies.
Design thinking has a proven impact on the bottom line. The more sophisticated a company’s approach to design, the more profitable they become.
In the largest study of its kind to date, InVision broke design maturity down into five maturity levels. The higher the level of maturity, the greater the return on the investment.
Who Uses Design
Thinking—and How?
Financial Services
Non-Profit/NGOs
Education
Healthcare
Technology
Retail
Design-Driven Companies Win
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